Warranty and Service

Do you offer a warranty?

Your Muse Ring One is warranted for 12 months from the date of purchase against all manufacturing defects.

To make a warranty claim, register the issue as soon as possible by emailing support@musewearables.com. Please include your Order ID, a detailed description of the issue, and pictures or a video where relevant. Our support team will respond to your claim within 2 business days.

Products must be shipped to Muse Wearables premises by the customer, and shipping charges to us are borne by the customer. For valid warranty claims, the repair or replacement and the return shipping are covered by Muse Wearables.

Please note, your warranty does not cover:

• 1. Failure or damage resulting from improper use, lack of care, or accidents (e.g. knocks, dents, crushing, or exposure beyond the product's rated water resistance).


• 2. Aesthetic changes resulting from normal wear, tear, and aging (e.g. surface scratches or gradual changes in finish or coating).


• 3. Products opened, modified, or serviced by anyone other than Muse Wearables or its authorized service staff.

Please keep your purchase invoice — it will be required to process any warranty claim.

What if my Ring One is damaged by accident?

Accidental damage is not covered under warranty. If your Ring One is damaged in a manner not covered by our warranty terms, email the complete details to support@musewearables.com and we'll assess whether an out-of-warranty repair or replacement is possible for a reasonable fee.